Privacy Policy

1. Introduction

Your privacy is important to us. This Privacy Policy explains how Trip Albania collects, uses, and protects your personal information when you use our platform.

2. Information We Collect

We may collect the following types of personal data:

• **Personal Details:** Name, email address, phone number
• **Booking Information:** Tour reservations, payment details
• **Usage Data:** IP address, browser type, device information
• **Communication Data:** Messages and customer support interactions

3. How We Use Your Data

Your information is used for the following purposes:

• Processing bookings and reservations
• Providing customer support
• Sending booking confirmations and updates
• Improving our website and services
• Marketing and promotional emails (with consent)

4. Who We Share Your Data With

We do not sell your personal data. However, we may share information with:

• **Tour Providers:** To facilitate your bookings
• **Payment Processors:** To complete transactions securely
• **Legal Authorities:** If required by law

5. How We Protect Your Data

We take security seriously and implement the following measures:

• Data encryption for secure transactions
• Restricted access to sensitive information
• Regular security audits and updates

6. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Opt-out of marketing emails

7. Cookies & Tracking

We use cookies to enhance your experience. You can manage cookie preferences in your browser settings.

8. Changes to This Policy

We may update this Privacy Policy. Any changes will be communicated through our website or email notifications.